The TTD Executive Officer Sri Anil Kumar Singhal addressing newspersons after his maiden monthly “Dial Your EO” Programme held at Annamaiah Bhavan, said they received 30 complaints and suggestions from pilgrims today. The EO said more pilgrims are getting rooms after bringing changes in room allotment procedure. TTD management undertakes several changes in compartments and they provide help desks, complaint box in each and every compartment for the pilgrims.
Revealing the statistics, Mr. Singhal said the hill shrine has witnessed a record turnout in the pilgrim crowd during this summer vacations. Estimates reveal that a total of 26,50,000 pilgrims had the darshan of the deity in the month of May alone as against 23,30,000 last year i.e an increase by over 3 lakh pilgrims. We are keen to initiate more and more pro-pilgrim methods to provide them more comfortable darshan and ensure other facilities also.